Technical Support

Every now and then a tech issue is bound to come up, but no worries, there is usually a quick fix!

Updated over a week ago

TECHNICAL ISSUES

What do I do if my recordings are stopping in the middle of a session?

#1 Quit the app fully and then open it back up. On an iPhone you double tap the home button then swipe the app up.

#2 Delete the app from your phone and re-download it. You may need to enter your password again for this.

#3 If this continues to be an issue, you may have a WIFI connection issue. The best option for you would be to download the recording and listen to is without streaming. You can click on the download icon within any session to do so:

With Love,

Team Grace Space

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