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Event notifications

How to create and launch push notifications, including announcements and alerts.

Updated over a week ago

Within Gradual virtual events, you can launch push notifications. Notifications are pop-up messages that appear at the top of users' screens, once published.

Notifications can be created at any time, can target specific audiences, and can be turned on and off one at a time.

Notification settings can be found within the 'Event Setup' for a specific event:

Gif navigating the Gradual Dashboard to access notifications.

Notification types

Announcement

Announcements are used to notify users of an update or call to action. You can add links to announcements that will activate a button on the pop-up that users can follow. For example, "Another stage is live or a session has begun." Here is how to link to specific livestream stages.

Alert

Alerts are used if there’s something unexpected that needs to be shared right away. The alert is stylized in red to draw attention. For example, "A delay on start time or a presentation."

Segmenting Notifications by Audience

You can also select only certain audiences to receive notifications. You can segment notifications by:

  • All Participants

  • By Ticket Type

  • By Event Role

Targeted audience options

Video Guide

For a detailed walkthrough of how to set up notifications check out the video below:

Event Mobile App Notifications

You can send push notifications in the Gradual Go, event mobile app to alert attendees to changes in the agenda, calls to action, and reminders. The same capabilities of different audiences outlined above apply to in-app notifications as well.

Add the notification in the event dashboard, in notifications. You have a 50-character allotment for the subject and a 200-character allotment for the description. Hyperlinks or URLs are not supported in the body text of the notification, but links included in the CTA are clickable.

Here is an example of what it looks like to attendees in the app:

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