You can gather event registrations through Gradual but link out to another call platform or URL (like a Zoom call) to host your live stream or meeting event.
Members continue to engage in your community to find and register for events and interact with one another, and you benefit from the automated features Gradual provides for event registrations like an event landing page & agenda, automatic reminder emails, and calendar invites through Google.
Note: Build the meeting, or schedule the call on the other platform first as you will need to have the URL handy during event setup.
Set up
Build a Livestream or Meeting event
Complete all necessary information in General Info, Agenda, Registration form, etc.
You do not need to confirm any Stage(s) if in a live stream as you will be hosting on another platform for streaming
In General Setup --> Advanced Settings --> Event Platform --> Use 3rd Party Event Platform --> Enter the URL for the third party platform event [e.g. Zoom call link] in the box
Encourage members to register for the event through Gradual. They will be able to access the event landing page, agenda, etc., and will receive all enabled automated email reminders and calendar invitations (if integrated).
Day of the event
Day of the event, users will be directed to the external platform when clicking the 'Join' button from the event detail page, or by following the direct link to the event in emails and calendar invites.
Important to remember:
Sending users to an external platform for the event itself will have them leave Gradual.
Messaging, 1:1 matching, etc. may not be used by the attendees during the event, and the chat (if enabled) will not transfer into Gradual.
💡 Pro Tip: Remember to record the event to upload it as a replay in Content.
After the event
Because the event is hosted on another platform, Gradual does not automatically capture who joined the event.
After the event, you can import attendance records from your third-party platform to mark registered attendees as attended in Gradual. To do this, go to the event dashboard and open Attendees > Joined from 3rd party, then click Import 3rd-party Records.
The CSV file must be 2 MB or smaller and can include up to 2,000 rows. The file must include an Email column. You can also include Joined at. If Joined at is left blank, Gradual will use the event start time.
Before the import starts, Gradual will check the file and show any rows that cannot be imported, including invalid email formats, people who are not registered for the event, or invalid Joined at timestamps outside the event time. If the same person is imported more than once, the newest import will overwrite the previous attendance record.
Imported records will appear in the Joined from 3rd party tab and will also be included when you download the Joined Attendees report from the event reports page.