The Forum in your community can be customized to fit your community's style, and provide access and engagement opportunities for all community members at all levels. Customize your community’s Forum and appoint community members as Forum Moderators in the Forum Settings tab.

Customize the visibility of the entire forum from the dashboard.

The Forum will display in the main menu on the front end, and members who have access to the Boards (all members, or space-restricted Boards) will be able to access it.

The Forum will not display in the main menu on the front end, and no members will be able to access it.

If the Forum visibility is turned off, direct links to forum posts, etc. will not work and will send users to a ‘Forum is under construction’ page

This card shows an overview of your community. You can customize its details on the community customization page.

If a post or comment has not received any reactions or comments, it can be edited by the original poster. Or, you can enable posters to edit their work and comments even after it's received comments and reactions. Simply toggle 'on' the setting to 'Allow users to edit their posts after receiving comments and votes' from this page.

You can change how "Forum" and "Board" are called in your community. Rename "Forum" the name of your choice that is up to 11 characters long, and "Board" the name that is up to 20 characters long. After modifying the menu name, all the associated text will be automatically updated on both the community and in the dashboard.

By default, the comments on a forum post are sorted by most popular, with those comments that have received the most reaction and/or replies showing first.

If you'd like to change the default sorting of comments to latest, or most recent appearing first, you can opt for that setting from the Forum Settings page.

If your forum is public for visitors to view content, you can hide members’ information to protect their privacy.

From the dashboard, you can decide to show or hide the dates forum posts were made. This setting will apply to all posts in the forum.

If a post is edited or changed by the poster, that timestamp will also appear on the post detail page.

As a dashboard admin, you can opt to disable email notifications for Forum engagement entirely. Turn off these emails from sending to all members in the dashboard in Forum Settings:

You can decide if you'd prefer members to 'like' or 'vote' to show reactions to Forum posts. The settings change here will change the reaction across the entire Forum. The platform uses these reactions from members to populate the most popular Forum posts in your community and provide accurate metrics in your dashboard.

Provide a 'like' reaction by default for users to show support for posts. The reaction mode will display a 'like' or thumbs up 👍.

Provide a voting reaction by default for users to upvote or downvote posts. The reaction mode will display an up or down arrow for voting.

You can now add additional reactions (beyond claps and likes) to posts and comments. Choose from a library of reaction options and set the display order from the Forum dashboard.

Customizing which additional reactions are available and in what order is done by selecting the edit icon beside the reactions list. You can choose up to 9 additional reactions from our library.

The additional reactions appear to users when clicking the like button and will be displayed on the post, comment and in the notification to the poster or commenter.

All posts and comments made on the Forum (at the community or club level) whether they have been deleted by the poster or by Forum Moderators, can be seen in the dashboard, in the Posts Comments tab.

Sort, search, and see all Forum posts, when they were posted, by whom, and to what Board. See the comments, views, or votes they’ve received in detail from this list.

If a post is locked, a small lock icon will also appear in line with the post details.

If they are being reviewed due to spam notification, you can see which Forum Moderator has reviewed the post, and when, and see its status.

Sort, search, and see all comments, when they were posted, edited, and by whom. Also, see if they’ve received any claps from other members. If they are being reviewed due to spam or other reasons, you can see which Forum Moderator has received the comment and when, and see its status.

Admins that have been added as Forum Moderators can see the most information, as they have access to posts and comments that have been deleted via the dashboard.

Dashboard admins can manage members’ reports of problematic posts and comments in your community’s dashboard, in the Forum menu, in Report Moderation.

Forum moderators do not have access to the reports in the dashboard, and can only pin and delete posts and comments on the front end.

Forum board moderators do not have access to the reports in the dashbharod, and can only pin and delete posts and comments on the front end in the board they are assigned.

Forum boards enhance engagement by organizing posts and the access to the posts in your Forum. Customize your Forum Boards and set their access levels and visibility from this tab in the dashboard.

Learn more about boards, how they are configured, adding board topics and board moderators and more in this resource.

Learn more about Forum Moderators, what capabilities they have, and how to add them here.

Learn more about how to customize and set up your in-club Forum board here.