This policy applies to overnight hotel room reservations at Grand Coastal Hotel. It does not set cancellation terms for restaurant tables, brunch, events, salon appointments, or food orders. You must cancel at least 48 hours before arrival (by 4:00 p.m. local time, three days before arrival) to avoid charges. No-show charges apply to the payment method on file.
Hotel room cancellation and no-show rules
Hotel room cancellation and no-show rules at Grand Coastal Hotel:
Reservations must be canceled at least 48 hours before arrival (by 4:00 p.m. local time, three days before arrival) to avoid penalties.
Cancellations made within 48 hours of arrival or No-Shows will be charged 100% of the total booking to the payment method on file. No-show charges will be processed automatically without additional notice.
Non-refundable rates require full payment at the time of booking and are not eligible for refunds under any circumstances.
Group and corporate reservations are subject to the terms stated in their respective contracts or quotations.
Reservations are confirmed only with credit card authorization or a cash deposit. We do not hold rooms with nothing paid and nothing authorized until check-in.
Not covered by this policy
Restaurant, brunch, buffet, event, salon, and food-order cancellations are handled by Guest Support. Hotel room cancellation fees do not apply automatically to dining reservations.