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Do I need a deposit or card to hold a room?

How room holds work: card authorization or cash deposit — not pay-nothing until check-in.

Yes. To confirm and hold a room at Grand Coastal Hotel, we require a credit card authorization or a cash deposit before arrival. We do not hold rooms with nothing paid and nothing authorized until check-in.

What we need to hold a room

  • Credit card authorization (card on file / guarantee hold), or

  • A cash deposit received before arrival, arranged with the Front Desk.

Why

Without a guarantee, a no-show leaves the hotel with a held room and nothing to charge. Cancellation and no-show charges apply to the payment method on file. If there is no card or deposit, we cannot take that risk.

Can I still pay cash at check-in?

Yes for settling the stay. USD or GYD cash is accepted at the hotel. Cash at check-in for the balance is fine only after the reservation is already guaranteed by card authorization or a prior cash deposit. Placing a booking with no payment and no card until arrival is not allowed.

How to arrange this

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