💳 Troubleshooting In-Game Purchases
For users who made a purchase via RuStore (VK Pay)
If your payment was made through RuStore, and you see:
✅ Payment status: Successful
💸 Funds have been deducted from your balance
📃 Receipt shows “Completed / Successful”
…but the currency didn’t appear in-game — follow these steps:
✅ Step-by-Step Fix:
Open the game launcher
Go to the “Store” section
Tap the “Check Transactions” button (top-right corner)
In the pop-up window, click “Verify Top-Up”
This will force the game to recheck your payment and credit the currency if eligible.
Need more help? Feel free to reach out to support with:
Your account username
Payment receipt (screenshot)
Transaction date/time