If you find yourself in the situation where your Green Nation card is lost or stolen, taking prompt action is crucial for your security. Here’s what you need to do:
Navigate to the Cards Section: Open the Green Nation app and go to the 'Cards' section. This is your control center for all card-related activities.
Select the Affected Card: From your list of cards, select the one that has been lost or stolen.
Access Card Settings: Tap on 'Settings' for the selected card. This will open up various options for managing your card.
Report Lost or Stolen Card: Within 'Settings', you'll find the option to report your card as lost or stolen. Activate this as soon as possible to secure your account.
Report Potential Fraud: If you suspect fraudulent transactions on your card, it’s important to submit a chargeback form. To do this, head to the 'Transactions' section, select 'Get help', and follow the instructions for submitting a chargeback.