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How to avoid scams
Updated over 11 months ago

With the rise of online payments, there's an increase in scamming opportunities. When shopping online, especially on marketplace sites, be aware that fraudsters might offer counterfeit or non-existent products.

What are payment scams?

Payment scams involve criminals deceiving you into making what appears to be a legitimate transaction, but is actually a transfer to them. They often impersonate someone else to gain your trust.

How to steer clear of payment scams?

  1. Be skeptical of offers that seem too good to be true – these could be attempts to lure you into a scam.

  2. Only shop with known, reputable retailers – ensure they have predominantly positive online reviews.

  3. Engage with the seller – If they are hesitant to provide details or rush you into payment, be wary. For expensive items, request a physical inspection or video proof, and ask for documents proving ownership.

  4. Opt for secure payment methods – always use your debit or credit card. Avoid bank transfers as they are difficult to trace and recovering funds from a scam can be challenging.

  5. Avoid paying in advance for high-cost items.

  6. Heed any warnings from GreenNation within the app, particularly if there's urgency to complete the transaction.

  7. Ensure website authenticity – manually enter the website address in your browser rather than clicking on links from unknown sources. Check for professional design elements like consistent colours and logos. A fake website may have discrepancies in these areas.

Verify website security – look for a 🔒 padlock symbol next to the website name, signifying a secure digital certificate. Secure websites start with HTTPS.

Never input your banking or card details, such as bank passwords, card PINs, or app passwords on unverified websites.

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