1. Accessing the Data Preferences Section

Open the GreenCast Connect app.
Go to Settings (tap the gear icon ⚙️).
Select “Data Preferences” to view and adjust your data settings.

2. Default Period

The Default Period setting determines the standard time range for viewing your data.
- Options typically include:
  - 24 hour
  - 7 days
  - 14 days
  - 1 month
Choose the period that best fits your monitoring needs.

3. Units

Customize the measurement units for temperature and length:
- Temperature:
  - Metric (°C)
  - Imperial (°F)
- Length:
  - Centimeters (cm)
  - Inches (in)

4. Soil Salinity Units

Choose how soil salinity levels are displayed:
- MicroSiemens per centimeter (μS/cm)
- MilliSiemens per centimeter (mS/cm)
- Decisiemens per meter (dS/m)
- Parts per million (ppm)

5. Light Units

Choose the unit for measuring light intensity:
- Lux (lx)
- Foot-candles (fc)

6. How to Update Preferences

In the Data Preferences section, tap on each setting (Default Period, Units, Salinity Units, or Light Units).
Select your preferred option.
Changes will be saved once you return to the settings page.

Tips:

Adjust your Default Period to match your reporting or monitoring frequency.
Use consistent units for easier data comparison over time.

Need Help?

Self-Service Support: Help Center, Live Chat & Instagram

You can access help and support directly from within the GreenCast Connect app.

How to Access Support in the App:

Open the GreenCast Connect app.
Go to Settings.
Select Customer Service.

From there, you can browse the Help Center or start a chat with our support team.

Help Center:

Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.

Help Center: https://intercom.help/greencast-connect/en