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Managing Your Account

Shanie McElreath avatar
Written by Shanie McElreath
Updated over 2 weeks ago


How to Upgrade Your Subscription

Step 1: Confirm Your Organization is Set Up
Before upgrading, make sure your organization is created within the app.

Step 2: Visit the Billing Portal

  • Go to greencastconnect.com and click Manage Account (top-right).

  • Log in to your organization account or create one if needed.

Step 3: Select Your Organization
You'll see key details such as:

  • Organization Name

  • Current Subscription Plan

  • Billing Details

Step 4: Choose Your Plan You’ll have two options:

  • Advanced Plan – $50/month

    • Ideal for growing teams looking for enhanced insights and tools.

  • PRO Plan + Spiio Sensors – Starting at $167/month

    • Includes 4 Spiio soil sensors and full access to PRO features.

    • Custom pricing based on organization needs.

To proceed:

  • Select your preferred plan.

  • Enter payment details for Advanced, or

  • Submit a PRO Interest Form to connect with our sales team for a customized setup.

  • Confirm your selection and submit payment.


Managing Billing & Payment Details

Visit GreenCastConnect.com and navigate to Manage Account in the top right corner:

  • Update your payment method (credit card, ACH, etc.)

  • Download invoices for record-keeping

  • Change billing contact information


Subscription Changes & Renewal

  • Advanced plan upgrades take effect immediately upon purchase.

  • To make changes to a PRO+ Spiio account, contact support on our Help Center.

  • Subscriptions renew automatically unless canceled.

  • You can view billing dates and subscription details at any time.


Canceling Your Subscription

To cancel an Advanced plan:

  • Go to Manage Account > Manage Your Subscription

  • Click Cancel Subscription next to your plan

  • Your access will continue until the end of the billing cycle, then revert to the free version.

  • You can always reactivate later!

To cancel a PRO + Spiio plan:


Refresh Your App After Upgrading

After upgrading to an Advanced plan:

  • Pull down the screen in the app to refresh, or

  • Close and reopen the app

After upgrading to a PRO + Spiio Soil Sensors plan:

  • Pro features will be activated after your custom plan is finalized and Spiio Soil Sensors will be shipped shortly after


Why Consider PRO + Spiio?

The GreenCast Connect app works even better with Spiio soil sensors!

  • For teams who want to go beyond monitoring and start automating, the PRO Plan + Spiio soil sensors delivers the ultimate upgrade.

  • Unlock real-time, hyper-local soil data and powerful productivity features by upgrading to GreenCast Connect PRO + Spiio Soil Sensors.

  • The PRO plan includes Spiio soil sensor integration and app-wide enhancements-designed to save you time, reduce guesswork, and improve turf health.

Starting at $167/month
Includes 4 Spiio sensors + full GreenCast Connect PRO feature access

With PRO + Spiio, you'll gain:

  • Real-time, hyper-local soil data from Spiio sensors

  • Customizable soil data schedules, GDD trackers & notification thresholds

  • Web dashboard access for remote monitoring and advanced data visualization

  • All features included in the Basic and Advanced plans

Visit the PRO INTEREST FORM to upgrade now!


Need Help?

Reach out through the app by visiting Settings → Help & Support, or connect with us via our help center.

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