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Support Overview

Reach Greenius Support and learn the available channels, support hours, and how to use the Help and Resources tab.

Written by Kaitlin Lane

Greenius Support is available to all users as part of your subscription. Our team is here to help you get the most out of your account and assist with any questions you may have.

Contacting Greenius Support

Support Hours

Support Hours: Monday – Friday | 8:00 AM – 6:00 PM EST

Support Channels

Phone (Toll-Free): 1-888-364-9864
Email: support@gogreenius.com
Live Chat: Accessible through the Help & Resources tab

Help & Resources Tab

Click the Help & Resources tab at the bottom-left of your Greenius dashboard to access. When selected, you’ll see the following support tools:

Live Chat

Available Monday to Friday, 8:00 AM – 6:00 PM EST. Connect with a support representative in real time by clicking Live Chat.

Tutorial Library

A collection of quick, step-by-step videos covering all major areas of the platform. Great for visual learners and those seeking quick guidance.

Help Articles

Browse detailed support articles with screenshots and instructions—just like this one. Ideal for self-service troubleshooting and feature overviews.

Roadmap & Requests

See what updates are in development or recently released.

  • Click + Submit Idea to share your feature suggestions.

  • Use the Under Consideration tab to vote on existing ideas.

System Updates

Stay informed about major product updates and newly released courses.

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