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📨 How to make sure you receive our emails?
📨 How to make sure you receive our emails?

Short tutorials to make sure you never miss an email from Greenly

Support team avatar
Written by Support team
Updated over a week ago

👉 In the process of measuring your Carbon Survey, Greenly sends automatic emails to the employees who's addresses you have provided on the platform:

  • Employee survey, required for the proper measurement of your Carbon Survey.

  • A monthly climate training email.

Our emails are sometimes categorized as online marketing or spam.

In order to avoid this and receive emails regarding the carbon impact survey and Greenly training, your partners must white-list the Greenly email address.

Sender’s address: no-reply@greenly.tech

For Gmail

  1. Add Greenly to your contacts

  2. Take the email from the “Promotions” tab and put it under the “Primary” tab.

This is the fastest way to do it that we’ve found (20 seconds) :

Greenly Gmail Tutorial

For Outlook

  1. Go to “Junk”

  2. Add Greenly to approved senders

  3. Mark the email as “Not junk”

Here is a demonstration (30 seconds) :

Greenly Outlook Tutorial

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