Overview
Capacity on Tap shows you the top recent carriers from your network. It's there to help you choose the best carrier and connect with them easily.
Here you can view recent rates and contact information from your top carriers. You can also request a bid right from the widget.
You can find Capacity on Tap on the Rates tab when you request a rate, just below Short Term History.
The Capacity on Tap widget also lets you add tabs for capacity partners such as CargoChief, Highway, and Yat.ai. Adding capacity partners lets you view rates and request bids from particular partners to help you build strong relationships.
The Top Carriers list is available by default. Capacity partner tabs will need to be enabled.
Top Carriers
Top Carriers are carriers from your network who have moved the load for your brokerage over the past 90 days.
The Top Carriers section includes details about volume, price point, and the last shipment the carrier moved for you, along with contact information.
Filtering and Sorting
The toggle at the top right lets you change the geographical range for the list, so you can see carriers who have moved loads for you in the general area.
A green dot on a toggle button means that data is available at that level.
You can sort Top Carriers by number of loads or last shipment date.
Capacity on Tap
Triumph capacity partners now have their own tabs, where you can view information about a partner's available capacity and request quotes. With a subscription to one or more of our integrated Capacity Partners, your team will have easier access to pre-sorted carriers and even external capacity.
We’ll be adding more capacity partners in the future. If there are capacity solutions that you currently subscribe to and would like integrated into this feature, please let your analyst or Customer Success Manager know.
You can view available capacity partners by clicking Capacity Integrations at the top right of the Capacity on Tap widget.
Enabling Capacity Partner Tabs
To enable Capacity on Tap partner tabs, talk to your Customer Success Manager. To integrate information from one of our supported capacity partners, you'll need to engage with the partner directly. Performance Metrics
Some customers will be looking for the lowest price, and others will prefer a high service standard. Carrier-specific performance metrics bring price and performance together for easy comparison, so you can make the right choice for every customer.
Performance Metrics
Top Carriers Performance Metrics
You can find carrier-specific performance metrics under Top Carriers. This shows performance metrics on a carrier-by-carrier basis for carriers you've worked with before on the lane in the prediction.
Carrier-specific performance metrics include:
Performance Score: a composite score combining OTP, OTD, and Bad Bounce
On-time pickup percentage (OTP)
On-time delivery percentage (OTD)
Bad bounce percentage: the % of shipments where a carrier was unassigned 4 hours prior to scheduled pickup
Triumph Capacity in Capacity on Tap
Since Capacity on Tap is powered by both the Triumph and ISO data networks, service scores can be shown for carriers you haven't previously used. The metrics include the same performance measures as above, plus lead time averages. Only carriers with a proven history of loads across multiple brokerages are included.
When you find the right combination of price and service for the customer, you can quickly request a bid from these carriers through Capacity on Tap.
Requesting a Bid
You can request a bid from the Capacity on Tap widget, either from the Top Carriers list or from a capacity partner.
FAQ
How do I know which capacity partners to choose?
The short answer is they are all great and you should engage with each directly. You know your brokerage best, and you'll best be able to discern who may be the best for you. You might choose to partner with multiple carriers to cover different gaps in your process. For info on how currently available partners will appear in Capacity on Tap, see our currently supported partners.
Does Triumph charge extra for Capacity on Tap?
Nope. Once you've contracted with a capacity partner, we'll add them to Capacity on Tap with no additional charge from us.
Is Capacity on Tap available in my TMS or via API?
Not yet. We're working on making it accessible via our TMS integration bundle. We'll keep you updated.

