Overview
The Agent Data Feature enhances data security by allowing admins to control the visibility of shipper data across different user roles within the organization.
This feature is designed to prevent unauthorized access to sensitive shipper data by agents. It ensures that shipper data visibility is limited to specific roles within the organization, enhancing compliance and protecting business operations.
Prerequisites
Agent Data has a few prerequisites. You’ll need:
Admin access to the platform
A list of user roles and associated permissions
Agency ID included in your loads file.
Enabling the Agent Data Feature
To activate the Agent Data feature:
Contact your Customer Success Manager or Greenscreens Support.
Provide the necessary agent grouping data as outlined in the onboarding documentation.
Our team will confirm the activation of the feature and initiate the setup process.
Configuring User Roles
Admin Users: Can view and manage all shipper data across the organization.
Standard Users: Visibility is restricted to their respective parent or child company data only.
Role Customization: Admins can create custom roles and define specific data access permissions through the preferences page.
Data Management
Adding New Users: Admins can assign users to specific roles during creation. Ensure the 'officeCode' matches the designated user group ID for proper data segmentation.
Visibility Settings: Configure data visibility settings from the admin dashboard to control what each user can see based on their role.
Monitoring and Logs: Regularly monitor access logs and adjust settings as necessary to maintain security compliance.
FAQ
Who can change visibility settings?
Only users with admin privileges can change visibility settings.
Can agents see any shipper data?
Agents can only see shipper data associated with their loads