Gregory Funding may deactivate your Autopay in certain circumstances. The most common reason and guidance on how to address them are as follows:
Failed Payment:
Autopay will be deactivated if a payment attempt fails due to issues such as insufficient funds, information mismatch, bank transaction limitations or other payment failures.
Solution: Please use an alternative method of payment until this issue has been resolved.
Deactivated upon Your Request:
Autopay might be deactivated upon a user's request - made by phone or by disabling the feature on the website.
Solution: If this was unintentional, login to your account and reactivate autopay.
Account Past Due:
Autopay will be deactivated if the account goes 30 days past due.
Solution: Pay any overdue installments or loan charges. Consider contacting customer support to discuss the status of your account.
Bank Account Closure:
If the bank account you linked to your Autopay is closed or inaccessible, your Autopay will be deactivated. That bank account will be removed from your payment options.
Solution: Log in to your Gregory account and re-register for Autopay using an active bank account.
If any of these issues arise, please address them promptly to reactivate Autopay and continue enjoying its convenience.
If you encounter difficulties or have further questions, click here for instructions on how to contact a Customer Service Representative.