In the Sender Profiles section, you may see different status indicators under each account name.
This article explains what those statuses mean, the types of issues that may appear, and how to resolve them.
Sender profile statuses and their meanings
Working (green indicator) - the profile is active and running normally.
Out of Schedule (yellow indicator) - the profile is currently offline based on its configured working schedule. You can read more about how to set up or adjust the sender profile schedule here.
Initializing (green indicator) - the profile is going through the data sync process and preparing to start. This status usually appears when a profile is connected to Grinfi for the first time, or if it hasn’t been synced in a while. Initialization typically takes a few hours.
Maintenance (purple indicator) - the platform maintenance or updates are in progress. This usually takes between 30–60 minutes, after which all profiles return to their regular statuses.
Stopped (yellow indicator) - the profile has been paused either manually by the user or automatically by the platform due to certain restrictions (e.g., exceeding the number of sender profiles allowed in the workspace). Once the issue is resolved, press the "Run" button to reactivate the profile.
Error/Issue (red indicator) - the profile has been stopped due to a technical error.
These issues may originate either from the tool itself or from the user’s side.
You’ll find a list of common error types and how to fix them in the second part of this article. After resolving the issue, click "Run" to bring the profile back online.
What sender profile errors mean and how to fix them
LinkedIn is Logged Out - the platform has lost connection to your LinkedIn profile. To fix this, you need to open the corresponding session in Gologin and make sure the LinkedIn account is logged in — re-login if needed. Then go back to Grinfi and press "Run". If everything is done correctly, the error should disappear.
Errors starting with "[ ]", "Curl", "IP", or "we are fixing it" indicate proxy connection issues. In most cases, such errors are resolved automatically within 1–2 hours. Grinfi uses a system that automatically sends reconnection requests to the proxy. As soon as the connection is restored, the profile will resume working. If the proxy fails entirely, the system may replace it automatically.
If you are using your own proxy and the error continues for several hours, contact your proxy provider to test it and request a replacement if necessary.
If you don’t want to wait, you can manually change the proxy by clicking:
Manage => Update Proxy
*We recommend changing your proxy only when truly necessary. Switching to a new IP address can draw increased attention from LinkedIn. Frequent IP changes may lead to temporary limits or trigger additional verification steps.