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What to Do If LinkedIn Doesn’t Accept Your Verification Documents?

Written by Kate Korol

When attempting to complete identity verification to restore access to your LinkedIn profile, you may encounter a systemic error: You've already submitted a request. Please try again later.

This technical glitch often occurs even if you haven't made any attempts to upload documents yet.

🟡 Note: Grinfi is an independent service and does not act as an intermediary or contact person for LinkedIn Support. The tips below are based solely on our practical experience in assisting users. Following these instructions may help bypass external technical glitches and bring LinkedIn Support's attention to your issue, but it does not guarantee a result.

🟡 Platform Changes: LinkedIn constantly updates its algorithms, interfaces, and protocols. Therefore, methods for resolving technical glitches that work effectively now may become outdated in the future.

Below are three alternative ways to submit your documents.


Method 1: Directly Contacting Support via the Form

Create a support ticket directly through a separate contact form.

  1. Go to this link: LinkedIn Support Form

  2. Fill out the form, briefly and clearly describing the technical issue.

    🟢 Tip: Do not describe potential reasons for the block. Simply state that your account is restricted, but you cannot upload documents due to a system error: You've already submitted a request. Please try again later.

  3. Wait for an automated response in your email. The system will send a template message stating that a temporary restriction has been placed on the account with a list of reasons, and that access will be restored shortly (the context of this message often does not reflect the actual situation).

  4. Reply to this automated email within the same thread, do not create a new ticket.

    In your reply, mention that you are surprised by the restriction (not that you "disagree"), as you have not violated any platform rules (if that is indeed the case based on the listed reasons).

    Ask them to provide a direct, working link for submitting verification documents because the standard form is not functioning.

Usually, after this exchange, a live support agent will send a personalized link for uploading documents that works correctly.


Method 2: Reaching Out via Official Social Media Pages

In cases where official support cannot resolve your issue, it may be helpful to attract their specialists' attention through public channels or private messages on other platforms.

  1. Write a post on Twitter (X) or send a direct message on Instagram.

  2. Briefly describe the problem: your account is blocked, the verification form shows a system error, and support has been unable to resolve your issue.

  3. Make sure to tag official accounts: @LinkedIn or @LinkedInHelp. This significantly increases the chances that your request will be seen quickly by a real support specialist and taken into processing.

Method 3: Submitting Documents via Access Recovery (Email Change)

This method allows you to force-generate a new verification form by simulating loss of access to your email.

  1. Go to the LinkedIn Login page.

  2. Click Forgot password?

  3. Enter the current email address linked to your profile

  4. On the next screen, click No longer have access to this email?

  5. Enter a new, backup email address that you have direct access to

After that, LinkedIn will redirect you to a new verification form. After successful verification, LinkedIn will send an email to the new address with instructions to reset your password and remove the restrictions.

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