Limits and Credits for InMails
InMails are personal messages that can be sent to any LinkedIn user, even if you are not directly connected. LinkedIn guarantees that the message will be delivered and opened. Otherwise, the spent credit will be returned to you.
These messages can be sent from profiles with Premium plans. InMail is also available from free profiles, but only if the recipient has the Open Profile feature enabled.
The number of available InMails per month depends on the subscription type:
LinkedIn Subscription Type | Number of InMails per Month |
Premium Career | ~ 5 credits |
Premium Business | ~ 15 credits |
Sales Navigator | ~ 50 credits (unused credits roll over, up to ~ 150) |
Recruiter Lite | ~ 30 credits |
Basic (free) | ~ 5–15, and only to recipients with "Open Profile" |
*The platform works most reliably with accounts that have a Sales Navigator subscription.
How to Send an InMail via Grinfi
1. Through Automation
Open the Automation Builder => click “+” and select “Send InMail”
Fill in the Subject (1) and the Message body (2). You can use variables (3) or attach files (4).
Click Create, and all contacts that pass through this automation step will receive the InMail.
Tip:
*Plan your automation to minimize credit usage while maximizing efficiency. For example, send InMails only to those contacts who haven’t accepted your connection request within a certain time.
** If your profile does not have a Premium plan, use Condition Rules: set a rule that the recipient must have Open Profile enabled, and apply the Send InMail step only along the “Rule #1” branch. Otherwise, once credits run out, all remaining contacts in the queue will receive the status Failed.
2. Through Messenger
Go to Messenger => open the conversation with the contact you want to reach => select the Sender profile (1) and the InMail channel (2).
Write the subject and message text, then click Send.
Common Errors When Sending InMails & How to Fix Them
“You do not have enough InMail credits” – you’ve run out of InMail credits under your current plan. Wait until the next billing cycle or upgrade your subscription if you need more.
“Awaiting reply: new InMail can be sent only after the contact replied” – this contact has already received an InMail and hasn’t replied yet. Without Sales Navigator, you must wait for their reply before sending another InMail. With Sales Navigator, you can send more, provided you have available credits.
“I can see the reply in Sales Navigator but not in Grinfi” – the message hasn’t yet synced with the platform. While Messenger syncs instantly, InMails sync approximately every 2 hours. Please wait.