To let members pick up in store the orders placed on a club shop, you need to add the addresses of the stores offering this service, then associate them with the relevant clubs.
Add a new pickup location
Pickup locations are added at the distributor account level, then associated with clubs individually (see below).
To add a store where order pickup is available:
Log in to your distributor account.
Click your account name (top right), then Account settings.
In the left-hand menu, click Pickup locations.
Enter the name, postal address, and phone number of the location to add.
Check or uncheck Associate with all clubs as needed (checked by default).
Confirm by clicking Create.
Added pickup locations appear at the bottom of the page.
Note: if you uncheck Associate with all clubs, the location is created at the account level but isn't associated with any club yet — you'll need to associate it club by club.
Associate a pickup location with a club
The list of pickup locations offered at checkout can be customized per club, or shared across all your clubs.
To manage a club's pickup locations:
Go to the settings of the relevant club.
Click Pickup locations.
Associate one or more existing locations from your account, or create a new one directly from this page.
Note: a location created from a club's settings automatically joins your account's list, but is only associated with that club — unless you choose to associate it with all other clubs too.
You can also remove a location from a club on this same page, without deleting it from your account.
How the number of associated locations affects checkout
The number of pickup locations associated with a club determines what members see at checkout:
0 locations associated: in-store pickup isn't offered at checkout.
1 location associated: the location is shown read-only and automatically assigned to the order.
2 or more locations associated: members pick their location from a selector.
Set fees and lead times for in-store delivery
Once your pickup locations are added and associated with a club, go to that club shop's settings to configure the fees and lead times for in-store delivery. You can set different configurations for each club shop.
Edit or delete a pickup location
You can edit or delete a pickup location directly from the list of pickup locations, in your account settings.
In the list, each location has two buttons on the right:
Pencil icon: edit the location's name, address, or phone number.
Trash icon: delete the location.
Important: deleting a pickup location is permanent and removes it from every club it was associated with.