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Re-engage club members at shop reopening

Generate traffic at shop reopening by notifying members in one click.

Written by Manon Carneiro

Every shop reopening is an opportunity to drive traffic. Grinta lets you notify club members by email in one click when a shop goes back online.

Who receives the notification?

  • Members on the list — members imported into the club dashboard

  • Previous buyers — members who have already placed an order

  • Alert subscribers — visitors who asked to be notified during the closed period

How to send the notification

  1. From your retailer dashboard, go to Clubs and select the club.

  2. Click the Shop tab.

  3. In the General section, reactivate the shop.

  4. Click Notify members.

The email is sent instantly to all eligible recipients.

💡 The button only appears when the shop is online and a member list exists. Members can unsubscribe via the link in each email.

FAQ

Can I send the notification multiple times?

Yes. Each time a shop goes back online, the button reappears and you can send a new notification.

Can a club admin also send this notification?

No. This action is reserved for the retailer (distributor). Club admins do not have access to this button.

What if the club has no members registered?

The button won't appear at all. Import the member list first from Members > Add contacts to activate the feature.

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