The delivery note (DN) is available directly from the fulfillment app. The PDF opens in a new tab, ready to print or share.
What you can do
Individual orders — generates a standard DN for that order
Grouped orders — generates a multi-page DN with a global summary page, then one page per order in the batch
How to generate the delivery note
Log in to your fulfilment app.
Go to To process, In progress, or Processed.
Open the order.
Click the Delivery note button.
The PDF opens automatically in a new tab.
Understanding the structure of a grouped delivery note
For grouped orders, the delivery note follows a multi-page structure:
Page 1 — a global summary of the entire grouped order (full list of all items across all orders)
Following pages — one page per individual order included in the batch
Tip: this structure makes it easy to both prepare the full batch and handle delivery by recipient.
Download several delivery notes at once
Need the delivery notes for several orders? Download them all at once, bundled into a ZIP file.
Log in to your fulfillment app.
Select the relevant orders in the list.
Click the Download delivery notes button.
A loader appears in the bottom-right corner of the screen while the file is being prepared.
Once loading is complete, a ZIP file containing the delivery notes is downloaded.