On your platform, every user gets access tailored to their role. Understanding these profiles prevents confusion and makes onboarding your team much smoother.
The 4 main profiles
Distributor — account holder, manages all activity from the distributor space
Sales rep — manages a portfolio of clubs from the sales rep space
Logistics operator — processes and ships orders from the dedicated app
Club admin — manages their club's shop from the club space
Profiles in detail
Distributor
Who? Typically the person in charge of the structure — the one who represents the company or brand as the Grinta account holder.
The Distributor has full visibility over the entire account. They can do everything a sales rep can do, plus they control additional settings.
They can:
Configure global account settings (brands, discounts, commercial terms)
Create and manage team members (sales reps, fulfillment operators)
Access all shops, regardless of which sales rep is assigned
Track revenue and global billing
Where? In the distributor space, accessible at: partners.grinta.eu/teamwear_retailers/sign_in
Sales rep
Who? A member of your team who manages a portfolio of clubs.
Tip: The sales rep logs into Grinta via a different URL than the distributor. They don't have access to global account settings — they only manage the shops in their portfolio.
They can:
Create shops for their clubs
Configure each shop's settings (products, discounts, delivery…)
Track sales and performance across their shops
They do not see:
Global distributor account settings
Shops assigned to other sales reps
Global revenue and billing
Team management
Where? In the sales rep space, accessible at: partners.grinta.eu/teamwear_sales_representatives/sign_in
Logistics operator
Who? A person responsible for processing and shipping orders.
They can:
View orders to be processed
Manage picking and shipping
Update order statuses
They do not see:
Commercial data (revenue, margins)
Shop settings
Distributor account configuration
Where? In the logistics app (dedicated interface).
Club admin
Who? The person designated by the club to manage its shop.
They can:
Manage their club's profile
View orders and sales for their shop
Access the club's cashback balance
Create vouchers
Where? In the club space, accessible at: https://app.grinta.eu/users/sign_in
The 4 Grinta environments
Environment | Who has access | What's inside |
Distributor space | The account holder | Global settings, all shops, team, revenue and billing |
Sales rep space | Sales reps | Shops in their portfolio, settings and performance tracking |
Logistics app | Logistics operators | Orders to process, picking, shipping |
Club space | Club admins | Club profile, orders, cashback balance, … |
Note: The same user can hold multiple roles. This is common — a sales rep can also be a logistics operator. In that case, they switch between interfaces using the navigation gateway at the top left of their screen.
FAQs
What's the difference between the Distributor and a Sales rep?
The Distributor is the account holder. They access Grinta via a dedicated URL and have full visibility: global settings, all shops, team management, revenue and billing. A Sales rep logs in via a different URL and only sees the shops in their portfolio — with no access to account settings or other sales reps' data.
How do I switch between the sales rep space and the club space?
When you open a shop from the sales rep space by clicking Club dashboard, you're temporarily logged into the club space. To return to your sales rep space, click Exit session at the bottom of the red banner. Or log out of the club space and sign back in with your usual credentials.
Can a sales rep also manage logistics?
Yes, many sales reps also have logistics access. The navigation gateway lets them switch between spaces without logging out. Even if they don't prepare orders themselves, this access gives them a quick overview of order status across their partner clubs.