You might be wondering if it's a good idea to reward members when getting to a certain level or leave it as is without sharing any perks. In Growave's VIP tiers program you may go either way.

Rewarding options of VIP tiers will allow you to set up discounts or points as a reward.

However, please note that it's not possible to set up multiple rewards for a tier.

Let's dive into more specific details about the VIP Tiers setting.

  1. Go to the VIP tiers listing and create a tier by clicking on the "Add new" button:

  2. Fill out the Title and Description details in the tier and select the Tier image:

  3. Select the criteria to give a tier. For more details, you may check this detailed guide.

  4. Set up points multiplier:

    NOTION: The Multiply points feature of VIP tiers multiplies the number of points the users receive after reaching a tier. For example, without a VIP tier, the user may receive 100 points for leaving a review. You may set up a multiplier as 2 for a certain tier, then each time customer with the tier leaves a review, the points will be multiplied by 2, which counts for 200 points.

  5. And then, select the needed option to reward among the listed ones below:

    No reward - means that users will not get any reward for reaching a tier.

    Points - you may assign any number of points for getting to a certain level. The users may later redeem them for available spending rules.

    Discounts - you can assign Free shipping, Percentage, and Fixed amount discounts as a reward.

    You may specify the value of the discount for Percentage and Fixed amount types.

    A gift card is a special type of product. Its value can be used as payment toward future orders from your online store. For more details, be sure to check out this guide.

    NOTION: You can choose a type of reward when creating a new tier, but while editing the tier the chosen rewards option cannot be altered. It's only possible to change the number of points for the Points option and assign a new value of the Percentage or Fixed amount discounts. As for the No reward option, it's possible to change it when editing to Points or Discounts since the reward is not assigned yet.

    The free product allows you to choose any product you would like. You may find more information in the following guide.

  6. Enable the tier and click on the "Save" button:

That's it. If you have other questions, please feel free to support@growave.io. We'd love to hear from you!

Learn more:
About VIP tiers
How to choose criteria when creating a VIP tier
About Referral program

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