In case you are already using a third-party Loyalty & Rewards programs, Reviews widget, or Wishlist save buttons, we are happy to inform you that it's possible to transfer all the data related to these apps into our platform:

Loyalty and Rewards

We have prepared a detailed guide for your needs if you would like to import customer points.

If in short, we will need a CSV file with this format:

REQUIRED: first_name, last_name, email, points
OPTIONAL: birthdate(Y-m-d)

Btw, if you would like to import customers with the existing VIP tier levels, you will have to create tiers in Growave with the same name and conditions as you had on your previous app. Then, just provide us with a CSV file with the following data:

REQUIRED: first_name, last_name, email, tier status

You can send the file to us and we will gladly help you to import your Rewards data into our platform.

Reviews

If you have existing reviews which you wouldn't like to lose when switching to our app, below are the guidelines on how you can import them and how to create an import file:

Importing reviews into Growave

Creating an import file for reviews

Please make sure that your CSV file has this format:

Author - the author name [REQUIRED];
Text - the review's message [REQUIRED];
Rating - rating value from 1 to 5 (default value is 5);
Product - your product id, product handle or product URL (if not set then the review belongs to your site reviews);
Date - review date, format: YYYY-MM-DD HH:MM:SS (default value is Now);
Email - the author's email;
Images - comma separated ('http://image-url/image1.jpg', 'http://image-url/image1.jpg', 'http://image-url/image1.jpg')

NOTION: Please, kindly be noted that the email field is not necessary when importing the reviews data. The only two compulsory fields are Author - the author name & Text - the review's message.

Once you have a file, you can manually import it here:

Wishlist

We can easily transfer all your WIshlist data to our platform. The only thing we need is a CSV file with the following format:

product - your product id or product handle;

email - the author's email;

date - YYYY-MM-DD HH:MM:SS

The same way as with Reviews, you can manually import your Wishlists here:

That's it!

If you face any issues with importing the data then just drop us a line to support@growave.io or hit the Live Chat button. We'll be happy to assist you! 🤗


Learn more about our products:

Loyalty and Rewards

Reviews

Wishlist

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