Loyalty and Rewards

How to start using Loyalty and Rewards

A quick guide to set up and get started with Loyalty and Rewards

Written by Alex
Updated over a week ago

How to export the results of the Rewards and Loyalty programs

Learn about the details of exporting reports from the R&L programs

Written by Alice
Updated over a week ago

Frequently asked questions on the Rewards app

Here you may find quick answers to the most asked questions on the Rewards feature

Written by Alice
Updated over a week ago

How to reward for past actions

A quick guide on how to hook existing members into the rewarding program by giving points for past actions

Written by Alex
Updated over a week ago

How to import existing customers to our Loyalty and Rewards program?

Learn how to migrate existing customers with points from Smile.io, Swell, Marsello, LoyaltyLion, and others.

Written by Alex
Updated over a week ago

Where to find the imported members?

Learn where the imported Loyalty and Rewards members will appear

Written by Alex
Updated over a week ago

How to exclude members or products from the Rewards programs

Learn how you may easily exclude products or members from the Rewards features by using the tags

Written by Alice
Updated over a week ago

How to get a customer's birthday

Where to see your customers' birthdays in Growave

Written by Alice
Updated over a week ago

Is it possible to stack Growave discounts?

Let's find out whether it's possible to combine discounts and how

Written by Alice
Updated over a week ago

How to change the Loyalty and Rewards' design

Learn how to adjust the Loyalty and Rewards' appearance

Written by Alex
Updated over a week ago

How to disable the Rewards tab

Learn how to turn off the Rewards tab from the Admin Editor

Written by Alice
Updated over a week ago

Reward nudges

Learn more about nudges and how they help encourage reward activity on the store

Written by Alice
Updated over a week ago

How to edit the Loyalty and Rewards FAQ

A quick quide to setting up the Loyalty and Rewards FAQ

Written by Alex
Updated over a week ago

How to get valuable data from the Rewards Analytics

Explore all features of the Rewards analytics

Written by Alice
Updated over a week ago

Buy certain product or collection and get X points or reward

Learn how to use the Buy certain product or collection and get X points or reward rule

Written by Tina
Updated over a week ago

Free shipping

Learn how to set up 'Free shipping' discount psending rule

Written by Alice
Updated over a week ago

About the Points program

Learn how to get started with Points

Written by Alex
Updated over a week ago

How can customers earn points

Learn how to set up "Earning points"

Written by Alex
Updated over a week ago

Rewardable actions

Learn more about rewardable actions in Growave

Written by Alice
Updated over a week ago

How can customers spend their points

Learn how to set up "Spending points"

Written by Alex
Updated over a week ago

Spend X to get Y

Learn how to use the Spend X to Get Y rule

Written by Alice
Updated over a week ago

How customers can view their points balance

Learn how your customers may see their rewards points

Written by Alice
Updated over a week ago

How to refund redeemed discounts

Learn how to refund discounts and return points to your customers

Written by Alex
Updated over a week ago

Adjust order rewarding settings

Decide what orders earn points, exclude taxes, shipping and discounts from earning.

Written by Alice
Updated over a week ago

How to manually adjust customer's points balance

Learn how to add and subtract your customers points

Written by Alice
Updated over a week ago

How to subtract points based on the financial status of the order

How to configure customer points refunds in your order settings

Written by Alice
Updated over a week ago

How to add a Rewards widget "How many points you will earn"

Learn how to display a widget with the points price on the product page

Written by Alice
Updated over a week ago

Points expiration

Learn more about points expiration

Written by Alex
Updated over a week ago

Flexible discounts

Learn more about the flexible discounts

Written by Alex
Updated over a week ago

Points at Checkout

Here we will learn about how the Points at checkout works

Written by Alex
Updated over a week ago

Custom actions

Here is the detailed guide on how you may create and set up Custom actions in Points program.

Written by Alice
Updated over a week ago

Free product

Learn how to set up a spending rule with a free product in exchange for points

Written by Alice
Updated over a week ago

How to Boost campaigns

Learn about Growave brand new feature to boost various campaigns on the store

Written by Alice
Updated over a week ago

Gift cards

Learn how to set up your Gift cards

Written by Alice
Updated over a week ago

About the Referral program

Get to know how to set up the Referral program

Written by Alex
Updated over a week ago

How to manage reports of the Referral program abuse

Get to know how to manage reports

Written by Alex
Updated over a week ago

Custom domain for your Referral links

Learn how to set up your own custom domain for generating links for your Referral program

Written by Alice
Updated over a week ago

How customers can find their referral link

Learn how your customer may find and share their referral link

Written by Alice
Updated over a week ago

About the VIP Tiers

Learn how to use the VIP Tiers

Written by Alex
Updated over a week ago

How customers can see their VIP tier status

Learn where your customer may see their VIP tier status

Written by Alice
Updated over a week ago

How to reward members for reaching a VIP tier

Get to know more about rewarding options when assigning VIP tiers to members

Written by Alice
Updated over a week ago

How to choose criteria when creating a VIP tier

Learn more about VIP tier criterias and how to set them up

Written by Alice
Updated over a week ago

How to manually assign VIP Tiers to members

Let's explore how to manually give users a certain tier

Written by Alice
Updated over a week ago

How to manually reset VIP tiers of the members

Learn how you may reset customers' VIP tiers to allow them reach a new tier

Written by Alice
Updated over a week ago

Rewards notifications and how they function

Learn more about specific details of rewards email templates

Written by Alice
Updated over a week ago

How to customize Loyalty and Rewards notification emails

About Loyalty and Rewards notification emails' customization

Written by Alex
Updated over a week ago