Loyalty and Rewards

Learn how to get started and get the most out of the Loyalty and Rewards

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46 articles in this collection
Written by Alex, Alice, and Tina

How to start using Loyalty and Rewards

A quick guide to set up and get started with Loyalty and Rewards
Alex avatar
Written by Alex
Updated over a week ago

How to export the results of the Rewards and Loyalty programs

Learn about the details of exporting reports from the R&L programs
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Written by Alice
Updated over a week ago

Frequently asked questions on the Rewards app

Here you may find quick answers to the most asked questions on the Rewards feature
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Written by Alice
Updated over a week ago

How to reward for past actions

A quick guide on how to hook existing members into the rewarding program by giving points for past actions
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Written by Alex
Updated over a week ago

How to import existing customers to our Loyalty and Rewards program?

Learn how to migrate existing customers with points from Smile.io, Swell, Marsello, LoyaltyLion, and others.
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Written by Alex
Updated over a week ago

Where to find the imported members?

Learn where the imported Loyalty and Rewards members will appear
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Written by Alex
Updated over a week ago

How to exclude members or products from the Rewards programs

Learn how you may easily exclude products or members from the Rewards features by using the tags
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Written by Alice
Updated over a week ago

How to get a customer's birthday

Where to see your customers' birthdays in Growave
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Written by Alice
Updated over a week ago

Is it possible to stack Growave discounts?

Let's find out whether it's possible to combine discounts and how
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Written by Alice
Updated over a week ago

How to change the Loyalty and Rewards' design

Learn how to adjust the Loyalty and Rewards' appearance
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Written by Alex
Updated over a week ago

How to disable the Rewards tab

Learn how to turn off the Rewards tab from the Admin Editor
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Written by Alice
Updated over a week ago

Reward nudges

Learn more about nudges and how they help encourage reward activity on the store
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Written by Alice
Updated over a week ago

How to edit the Loyalty and Rewards FAQ

A quick quide to setting up the Loyalty and Rewards FAQ
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Written by Alex
Updated over a week ago

How to get valuable data from the Rewards Analytics

Explore all features of the Rewards analytics
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Written by Alice
Updated over a week ago
Points program

Buy certain product or collection and get X points or reward

Learn how to use the Buy certain product or collection and get X points or reward rule
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Written by Tina
Updated over a week ago

Free shipping

Learn how to set up 'Free shipping' discount psending rule
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Written by Alice
Updated over a week ago

About the Points program

Learn how to get started with Points
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Written by Alex
Updated over a week ago

How can customers earn points

Learn how to set up "Earning points"
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Written by Alex
Updated over a week ago

Rewardable actions

Learn more about rewardable actions in Growave
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Written by Alice
Updated over a week ago

How can customers spend their points

Learn how to set up "Spending points"
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Written by Alex
Updated over a week ago

Spend X to get Y

Learn how to use the Spend X to Get Y rule
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Written by Alice
Updated over a week ago

How customers can view their points balance

Learn how your customers may see their rewards points
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Written by Alice
Updated over a week ago

How to refund redeemed discounts

Learn how to refund discounts and return points to your customers
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Written by Alex
Updated over a week ago

Adjust order rewarding settings

Decide what orders earn points, exclude taxes, shipping and discounts from earning.
Alice avatar
Written by Alice
Updated over a week ago

How to manually adjust customer's points balance

Learn how to add and subtract your customers points
Alice avatar
Written by Alice
Updated over a week ago

How to subtract points based on the financial status of the order

How to configure customer points refunds in your order settings
Alice avatar
Written by Alice
Updated over a week ago

How to add a Rewards widget "How many points you will earn"

Learn how to display a widget with the points price on the product page
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Written by Alice
Updated over a week ago

Points expiration

Learn more about points expiration
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Written by Alex
Updated over a week ago

Flexible discounts

Learn more about the flexible discounts
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Written by Alex
Updated over a week ago

Points at Checkout

Here we will learn about how the Points at checkout works
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Written by Alex
Updated over a week ago

Custom actions

Here is the detailed guide on how you may create and set up Custom actions in Points program.
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Written by Alice
Updated over a week ago

Free product

Learn how to set up a spending rule with a free product in exchange for points
Alice avatar
Written by Alice
Updated over a week ago

How to Boost campaigns

Learn about Growave brand new feature to boost various campaigns on the store
Alice avatar
Written by Alice
Updated over a week ago

Gift cards

Learn how to set up your Gift cards
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Written by Alice
Updated over a week ago