If your meal has partially or fully defrosted in transit, don’t worry, it’s still safe to eat. Just pop it in the fridge as soon as you can and use it within 4 days.
We’d recommend not re-freezing it, as this can affect the texture and quality of the food.
If you’re unsure or not completely happy with the condition of your delivery, please don’t hesitate to reach out to our friendly customer support team at help@grubby.co.uk - we’re here to help.