Cancelling Tasks

Cancelled tasks remain in GSMtasks for reporting and auditing purposes. They are not permanently deleted and can still be viewed at any time.

Note: Only Managers can cancel tasks. Drivers can only complete or fail tasks assigned to them.

Open the Dashboard (Map View).

Right-click the task you want to cancel.

Select Cancel Task from the context menu.

Cancelled tasks remain available in the Tasks list. To view them:

Open Tasks.

Apply the filter State → Cancelled.

Open any cancelled task to view:

You can cancel several tasks at the same time.

In the Dashboard, hold Ctrl (Windows) or ⌘ Command (Mac).

Click each task you want to select.

Right-click one of the selected tasks.

Choose Change State.

In the Change Task State window:

Select Cancel.

(Optional) Enter a note explaining why the task was cancelled.

Click Change State.

Any notes entered during cancellation are stored in the task's event history. Open the cancelled task to review the cancellation reason and related notes.