When a new users is added to Guardify, their invitation to set up their new account is active for 90 days.
After 90 days, they will need to be sent a new welcome email to activate their account. Otherwise, their old email will link them to a page that tells them their link is expired.
When this happens, Managers at the CAC that they were invited to who have the "New user approval" permission enabled will receive a request letting them know that a new user needs to have their invitation re-sent.
Once you log in, you can access this request by clicking "Messages" in the left-hand navigation, and then clicking "Requests."
The Request will be from the name of the user who made the request, and be called "New User Invitation."
Once you open the request, you will see the details of the user making the request, and the option to resend their invitation, or ignore the request.
Once you click "Resend Invite" the user will get a new "welcome to Guardify" email to set up their Guardify user account.