Turning on Defense Private Mode at the account level hides Defense user activity from all users with visibility of the Interview History.
Activity that will always be shown includes:
Case shared with defense user
Share details changed (permissions changed, expiration changed)
Accepted Viewer Agreement - this will show only if the Viewer agreement is enabled.
Activity that will be hidden includes:
Defense user viewed an interview
Defense user downloaded files
Turning the Defense Private Mode setting off again will then re-enable viewing of all future AND past History and Activity in the case history for Defense users.
Defense Private mode can be turned on in the account settings by the License Manager.
From the account settings menu, toggle on the "Defense Private Mode" toggle, then hit "save."