Communicating a change in your process to all parties involved is an incredibly important step in the implementation process! Below is an email template for communicating Guardify to defense counsel. This is just an example so please feel free to make it your own!
Dear DEFENSE COUNSEL,
In an effort to improve the discovery process, starting DATE our office will be transitioning to a new online discovery platform, Guardify. This system has a number of advantages over CURRENT PROCESS including the ability to track discovery, automatic notification of new files, and a dedicated support team for any technical issues you may encounter. Since Guardify is a cloud-based platform, there are no programs to download or special software to install. You can access discovery files through Guardify on any computer/laptop with an internet browser. To learn more about Guardify, you can visit their website.
In the coming days, you will receive an email invitation from Guardify support to set up your account. Please follow these step-by-step instructions to do so. We are excited to save everyone time with our new process!
If you have any questions, please contact NAME. For any Guardify technical questions, please contact our dedicated support team at support@guardify.com.
Thank you!
NAME