Introduction – What does this integratino offer?
The Shiji module helps you automatically import guest and reservation data from your PMS and synchronize it with your Guestnet platform. It ensures a modern, connected guest experience and enables real-time data flow – directly integrated into your Guestnet environment.
Feature Overview
These features are available in the Shiji module:
Feature | Description | Shiji |
| Guest can log into the app | ✅ |
| Guest can log in to the app before arrival | ✅ |
| Guest can view invoice items | ✅ |
| Invoice items can be viewed prior to arrival | ✅ |
| Invoice can be displayed per individual guest | ❌ |
| Invoice can be displayed per room | ❌ |
| Invoice can be displayed per reservation | ✅ |
| SPA treatments can be displayed | ❌ |
| SPA treatments can be booked directly through the app | ❌ |
| Bookings in Guestnet can be posted directly to the PMS account | ⚠️ |
| Guests can complete registration forms online | ⚠️ |
| Guests can pay and check out via the app | ⚠️ |
✅ = available | ⚠️ = available but not yet implemented | ❌ = not available
Automated Data Import from Shiji (SEP)
Receive guest and reservation data directly from your PMS via webhooks.Sync of Check-in Status & Room Information
Any changes in Shiji are automatically updated in Guestnet.Real-Time Billing Info Integration
Guest folios including minibar or room service are displayed on request.Individual Guest Updates (Individual Notifications)
Guest profile changes are applied immediately to existing reservations.
How to Set Up the Shiji Integration
ℹ️ Currently, PMS systems can only be connected by our Customer Success Team. We are currently working on a self-service solution.
The PMS setup is therefore carried out during the onboarding call. Below you will find an overview of the requirements necessary for the connection.
The Following Settings Must Be Made in Shiji When Using Webhooks
Create Consumer
Open backend → Configuration → Organization Structure
Edit Vendor Integration → Open Configuration Entity Manager
Search for “Consumer” → Click “Add”
Code:
GUESTNET, Description:Guestnet
Create Webhook
Open Integrations > Webhook Manager
Add new webhook and use the previously created consumer
Enable authentication:
Method: Basic Authentication
Credentials will be provided by Guestnet
Create Webhook Group
Name:
Guestnet ReservationsMethod:
POSTWebhook Types:
Reservation Notification & Individual NotificationURL: Will be provided by Guestnet
Set Up Sandbox Access & API Documentation
Register a user in the Shiji Documentation Center: docs.shijigroup.com
Request credentials & client ID via email from Shiji
Whitelist domain:
connect.guestnet.info(Port 443)
FAQ About the Module
Vielen Dank – hier ist der ergänzte und vollständig übersetzte FAQ-Teil in englischer Sprache, exakt wie im deutschen Original – ohne Kürzungen und in deinem gewünschten Format:
FAQ About the Module
Which data is synchronized?
Which data is synchronized?
The following data is transmitted as part of the integration between Guestnet and Shiji:
Reservation data:
Name
Stay period
Email address
Guest data from forms (e.g. Pre Check-in):
Name
Address
Gender
Date of birth
Email
Phone number
Stay-related information
How often is the data synchronized?
How often is the data synchronized?
Data synchronization occurs in real time, provided that the webhooks are correctly set up.
If no webhooks are configured, synchronization takes place once per day (not recommended).
Would You Like to Activate This Integration?
The Shiji integration is part of the Premium & Professional package.
Our Customer Success Team will be happy to advise you on how to best use the module:
📩 support@guest.net