View notification results
Results show who a notification reached and how they responded, broken down by channel. The same results view works whether the notification is still in Active Notifications or has been archived in Closed Notifications — you read it the same way in both places.
Open the results
Click the purple pie chart icon beside the notification record.
What you see (web)
The results screen has two parts:
Top — summary charts. Delivery and responses are broken down by Email, SMS, and Voice. If you turned on response options, the chart also shows how many contacts responded and how.
Bottom — data records. The individual results, one row per contact and channel.
Filter and search the records
Search Summary — click the field and type any characters to filter the records by name as you type.
Type dropdown — check Voice, SMS, or Email to show only those results.
Status dropdown — filter by Message sent or No Response (no contact methods reached) to separate who got the message from who did not.
Print or export (web)
Use the print and download icons in the top-right corner of the chart to print the results or save them. Exported data can feed your own reporting in Excel.
On mobile
Tap a record to open the Notification Log. Scroll left and right to see results for each channel.
Filter the log by type (Voice, SMS, Email).
To export, open the menu at the top-right and choose Export to CSV.
Related
Manage active notifications — results for notifications still in flight.
Closed notifications — results for archived notifications.
Message, call, and response settings — set up the keypad responses these results report on.