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Resolving a network error
Resolving a network error

This article explains how to resolve a network error message

Jocelyn Hayes avatar
Written by Jocelyn Hayes
Updated over 3 months ago

Many events can cause a network error message and we know how frustrating that can be!

We have a few solutions here to help you through that error:

  1. If you are trying to access or view a workout in a plan in one of our FREE groups, you need to JOIN the group before you can start the workout. Once you join the group, swipe out of your app and re-open it which synchronizes the workout plans to your account and should resolve the network error.

  2. In general, swiping out of the app and re-opening it will resolve the error.

  3. Another solution is to log out and log back into your app.

  4. Finally, if all else fails, the last option is to uninstall the app and re-install the app.

  5. And if none of these solutions work, send us a message through our Chat by clicking on this icon on this page:

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