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12 articles in this collection
Written by Alex

How do I access the Advent Challenge

Having difficulty accessing the Advent challenge?
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Written by Alex
Updated over a week ago

Issues with redeeming a gift card (already have an account)

I bought a gift card, but can't redeem it - I already have a Hallow account
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Written by Alex
Updated over a week ago

I was charged, but want a refund

Want to figure out how to request a refund?
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Written by Alex
Updated over a week ago

Issues with redeeming a gift card (new to Hallow)

I bought a gift card, but can't redeem it - I don't yet have a Hallow account
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Written by Alex
Updated over a week ago

How do I subscribe?

Want to sign up for access to the full content?
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Written by Alex
Updated over a week ago

How often are the daily sessions updated?

Want to be sure you're following along with the Church calendar?
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Written by Alex
Updated over a week ago

How can I tell if I'm subscribed?

Not sure if you're subscribed or when your free trial ends?
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Written by Alex
Updated over a week ago

How do I cancel my subscription?

Want to cancel your subscription or free trial? Follow these steps
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Written by Alex
Updated over a week ago

How do I change my subscription?

Want to change to monthly, annual or lifetime subscription?
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Written by Alex
Updated over a week ago

The app keeps closing after 20 mins of prayer

20 mins into your session does it send you to the journal automatically?
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Written by Alex
Updated over a week ago

I'm subscribed but the prayers are locked

Help for when you've already started your free trial, but the sessions remain locked and it won't let you subscribe again
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Written by Alex
Updated over a week ago

The app keeps closing after 1 min of prayer

If your app kicks you out of the session and to the journal at these times
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Written by Alex
Updated over a week ago