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How do I change my subscription plan?
How do I change my subscription plan?

Want to know how to change between our subscription plans?

Updated over 2 months ago

Before you make any changes, please take a moment to read the text below.

  • If you have been charged already, changes to your subscription will take effect on the next billing cycle.

  • If you upgrade to a more expensive plan, you will be charged for the difference in price for the remaining months.

Which subscription plans are available through Hallow?

Hallow offers 2 paid subscription plans. Each plan includes the same access and benefits. The only difference between plans is the frequency of your billing cycle and how many members are covered.

Subscription Plan

Details

Available in-app

Available online

Annual

The annual Hallow subscription covers one individual and is paid on a yearly basis. The annual subscription is the default for all new trials and subscriptions unless selected otherwise.

Friends & Family

The Friends & Family plan grants full access to the Hallow app for up to six members (including yourself) and is paid on a yearly basis. Go here to learn more about the Friends & Family plan.

If you are a new subscriber being prompted to subscribe and don't see the subscription plan you want...

If you are a new customer being prompted to subscribe and don't see the subscription plan you want, try going to the website as all plans are usually available via our website. In the app, you can also try clicking the "X" in the top right corner and going to your app settings to find the subscription tab.

If you are a current subscriber and want to switch to the Friends & Family plan...

You can only subscribe to the friends and family plan through our website. Visit the following article for more details!


Have additional questions about changing your subscription plan?

Do you offer lifetime or multi-year subscriptions so that I don't have to keep renewing each year?

No. While Hallow offered a lifetime subscription for a limited time when we first launched for our early adopters, it is no longer a subscription plan that we offer. We also do not offer the opportunity to subscribe for more than one year upfront. We love that you see yourself using Hallow for many years though!

Do you offer payment plans?

No. We do not offer any payment plans.


We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app

God bless 🕊️

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