• First step is to log out of your Hallow account by following the steps here:

  • Next, go to https://hallow.com/portal and log in to your account

  • Then tap on "Subscriptions" on the left and tap "Purchase" a subscription

  • Scroll down, enter the promo code (you'll need to find this in the email you received as it's different for each gift card) and click "Redeem"

  • Enter your credit card and click "Subscribe Now" (you will not be charged at all until the gift card expires and we will send you a reminder email before it does - you can also cancel at any time and retain access throughout the gift card period).

  • Sign back into the app on your phone and you should be all set!

If you have any questions at all please reach out to us here or at support@hallow.app

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