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How to Redeem a Gift Card (Already have an account)
How to Redeem a Gift Card (Already have an account)

I bought a gift card, but am not sure how redeem it - I already have a Hallow account

Bryan Enriquez avatar
Written by Bryan Enriquez
Updated over a week ago

Note: If you already have a paid subscription, you cannot apply a gift card to your account. Additionally, you need to download the app to your device to access the content of Hallow.

How to Redeem it using your computer if you have a Hallow account:

  1. Login to your account through a web browser (Ex. Safari or Google) here.

  2. Make sure to select the same sign-in method you initially chose when creating your account.

    1. Continue with Apple

    2. Continue with Google

    3. Continue with Phone or Email

  3. Tap Subscription

  4. Then tap Purchase Subscription

  5. Below the description "Start 14 Day Trial", you should find "Have a Promo or Gift Code?"

  6. Click "Have a Promo or Gift Code?"

  7. Enter the Gift code (you'll need to find this in the email you received as it's different for each gift card)

  8. Redeem (Gift cards doesn't require any payment information)

  9. Sign back into the app on your phone and you should be all set!


How to Redeem it using your Handheld device (Mobile/Tablet) if you have a Hallow account:

  1. Please follow this link: hallow.com

  2. Tap the "two-line" icon found at the upper right corner of your screen

  3. Choose the option "Log in" and Select the same sign-in method you initially chose when you created your Hallow account.

    1. Continue with Apple

    2. Continue with Google

    3. Continue with Phone or Email

  4. Tap Subscription

  5. Then tap Purchase Subscription

  6. Scroll down a bit to find the option "Have a Promo or Gift Code?"

  7. Enter your promo code or gift card

  8. Hit OK and Continue

  9. No payment is needed if you have been gifted that promo code

  10. Click "Unlock Now"


How to download the app after redeeming the gift card?


We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app

God bless 🕊️

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