Here’s how you can update your payment information.
If you subscribed directly from your phone...
You likely used the Google Android Playstore or the Apple Appstore. In those cases, your payment method is processed through your Google Android Playstore or Apple Appstore accounts and not directly via Hallow. Keep reading for how you can still update your payment method with them!
For Android Subscribers:
On your Android phone, go to your payment methods in Google Play.
Tap Add a payment method.
Choose the payment method you want to add.
Follow the on-screen instructions.
You can also check out this article here.
For iOS/Apple Subscribers:
Click on this link to manage your account and update your payment method by following the steps here.
If you subscribed from the website...
For those who signed up on our website:
Kindly log in here to manage your account and update your payment method by clicking "Subscription" and then choosing the option "Payment."
Note: Unfortunately, you can't switch from PayPal to Stripe. If you want to change your payment method within PayPal, you can do so directly through your PayPal account. However, if you intend to transition from PayPal to Stripe and stop using PayPal altogether, you will need to cancel your current subscription and then resubscribe with Stripe.
Was this helpful? If you still need help, simply reach out to us at support@hallow.app. We’d be more than happy to assist you!
God bless.