If you've signed up for an account using your email address, you should be able to reset your password using either option below.
Option 1: Reset your password using the Hallow App
Option 2: Reset your password using the website.
Reset your password using the Hallow App:
Step 1: Choose the sign-in option "Continue with Phone or Email"
Step 2: Enter your Email address and tap "Continue"
Step 3: Tap "Help" found in the upper-right corner of the screen.
Step 4: Choose the option "Forgot Password"
An email will be sent to reset the password if a corresponding account was detected.
If you did not receive an email, your email address might not be linked to any account or could be incorrect.
Reset your Password using the Hallow Website:
Step 1: Log in to your Hallow account by clicking this link.
Step 2: Click the option "Use Email Instead"
Step 3: Enter your Email Address
Step 4: Click "Forgot Password"
If an account matches the email address you shared, a reset password link will be sent to that email. If you do not receive an email, it may be incorrect or not associated with a Hallow account.
We're always here to help if you need it. You can reach out through this purple chat window on the bottom-right corner or through e-mail at firstname.lastname@example.org