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My first pickup

How do I prepare for my first pickup?

Hamper Support avatar
Written by Hamper Support
Updated over 6 months ago

Get ready to experience a whole new way to do laundry day! With your 1st pickup scheduled, it's time to get your items prepped for pickup!

To prepare for your first pickup...

  1. You can put your laundry in a disposable plastic bag.

  2. On your 1st pickup, your Hamper runner will assign a bag for your items which will be returned with your order for you to keep for future pickups!

  3. During the pickup window, you can expect to receive an text message when the driver is en route with his ETA and a tracking link to view their progress do your location. You'll also have the option to call/text the driver to coordinate directly!


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