At Happy Scribe we strive to deliver all files under 24 hours, nevertheless the turnaround for our smaller verticals might be higher. You will be able to see the expected turnaround when requesting a human transcription from the uploader.
English, French & Spanish
Under 24 hours
German and Dutch
Under 36 hours
Italian, Portuguese, Polish, Swedish, Catalan
Under 48 hours
Please keep in mind that other factors might affect the delivery time:
The quality of the audio in the file uploaded.
Difficult terms, acronyms, or specialised language.
Closed speaker accents.
For a more accurate estimation of when your file is going to be ready, you can check the estimated arrival in your dashboard:
You can help our Scribes by providing specific vocabulary that might appear in your files. You can do that by filling in your My vocabulary page before submitting the file.
On some occasions, due to high volumes on the queue, the Scribes might not be able to claim your files in a timely manner, so additional delays may occur. Please know that we are currently in the process of contracting more Scribes to reduce these delays.
Photo by Alexander Schimmeck