Did your transcript turn out different as expected? There might be a couple of reasons why:

Quality of the file uploaded

If the algorithm picks up background noise, music, or similar sounds, it will interfere with the quality of the transcription overall, as it will try to match those sounds with actual speech.

Language selected

When uploading the file, did you select the language the file is spoken on? If your file has a French interview on it, on the uploader pop-up, you should select 'French' even if you'd like to translate the file afterward.

If that's the case, don't worry! When you upload the exact same file to Happy Scribe, our system recognizes it and you will not be charged a second time, so go ahead and re-upload it choosing the correct language 😊

Photo by Etienne Girardet

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