What is a Subprocessor?
In order to provide our services, HappySoup.io Ltd engages certain third-party providers (“Subprocessors”) to process limited customer data. A Subprocessor is a third party engaged by HappySoup.io Ltd to help us operate, support, and improve our services.
How do I get notified about new Subprocessors?
If you would like to be notified when we add new Subprocessors, you can contact us at help@happysoup.io with the subject line “Subscribe to Subprocessor Notifications.” We will provide advance notice of any new Subprocessor before they begin processing customer data.
List of Third-Party Subprocessors
Infrastructure
We use these Subprocessors to host and run our services.
Subprocessor | Purpose of Processing | Location |
Heroku (Salesforce, Inc.) | Application hosting and compute infrastructure | USA |
MongoDB Atlas (MongoDB, Inc.) | Database hosting and storage | USA |
Platform & Support
We use these Subprocessors to help us provide product support and maintain service quality.
Subprocessor | Purpose of Processing | Location |
Heroku Paper Trail | Error monitoring and performance logs | USA |
Intercom, Inc. | Customer support and help center | USA / EU |