We understand that circumstances change, and you may be considering closing your account. These are the options available to manage your play responsibly:
🕓 Cool-off options
If you need a short break, you can activate a temporary cool-off period through our Responsible Gaming section (link in the website footer). This allows you to step away from your account for a period of time that suits you (available options are 1 day, 2 days, 1 week, or 1 month).
Once the cool-off period ends, your account will automatically reopen.
📩 Long-term or permanent closure
If you're looking for a longer break — or would like to close your account permanently — just log in and send us a message via Messenger (located at the bottom of your screen). 💬 - available options are 3 months, 6 months or permanent.
Our team will respond and help you with the next steps as soon as possible.
We're here to support whatever decision is best for you.