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I cannot find the information I am looking for. What should I do?
I cannot find the information I am looking for. What should I do?

Ebook Support

EE @ Harlequin.com avatar
Written by EE @ Harlequin.com
Updated over a week ago

Please contact support at EbooksCustomerService@Harlequin.com with a detailed description of your problem or question. In order to facilitate troubleshooting, please include the following information in your correspondence:

  • Transaction ID

  • Title(s) of problem ebook(s)

  • Steps necessary to reproduce the problem

  • Exact text of any error messages

  • URLs of any error pages

  • Operating system (e.g., Windows 7, Mac OS 10.6.4)

  • Web browser and version (e.g., Internet Explorer 8.0, Firefox 3.0. In most browsers, you can find the version number under Help > About.)

  • Ebook device model, if applicable

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