At Harvest, we believe stewardship is a journey best taken in community. Whether you have a technical question about the app, need help with a transfer, or want to provide feedback on our curriculum, our team is ready to assist you.
π₯ Email Support
For general inquiries, account assistance, or feedback, our primary support channel is: support@harvestapp.com
Pro-Tip: To help us serve you faster, please send your email from the address associated with your Harvest account and include any relevant screenshots of the issue.
π οΈ Specialized Assistance
Need Help With... | Recommended Action |
Technical Issues | Email support@harvestapp.com with "Technical" in the subject line. |
Security Alerts | If you suspect unauthorized activity, email us immediately with "URGENT" in the subject line. |
π What to Expect
Response Time: We strive to respond to all inquiries within 24β48 business hours.
Availability: Our support team operates Monday through Friday, 9:00 AM β 5:00 PM (EST). We are closed on market holidays.
Security: For your protection, Harvest support will never ask for your password or your full Social Security Number over email.
Disclaimer
Not Investment Advice: Communications from Harvest support are for educational and technical assistance only. Support representatives cannot provide personalized investment, tax, or legal advice. All investing involves risk, including the possible loss of principal.
