Android
Start by checking the account identifier and the sign-in method you are using.
For password sign-in, enter your email address or username in Username.
Use the password for that HarvestED account. A phone number is not used for password sign-in.
Read any error displayed before trying again.
If you have forgotten the password, use Forgot password? and enter the email address associated with the account.
If you are using a social sign-in option, note which provider displays the error. Contact support with the error wording, app version, and sign-in method. Never include a password or verification code.