Database duplication is a cool new technology that allows any Hatchbuck user who has more than one account to quickly copy data from one account (source account) to another (destination account). This can save a user with multiple accounts lots of time and effort, especially our Hatchbuck Partners.
To copy data from one account to another, simply fill out this form and we'll let you know when the requested items have been copied successfully.
If an item already exists in an account, it will not be updated - only NEW items will be copied.
Important Note: A user must have access to both the source and destination account(s) for database duplication to work. For Hatchbuck Partners, this will most likely be the partner email address used to toggle between accounts.
What can be copied:
- The whole account
- An entire module (see module list below)
- Individual items within a module (specific email templates, statuses, tags, etc.)
Modules that can be copied:
- Company Custom Fields
- Contact Custom Fields
- Deal Custom Fields
- Contact Statuses
- Company Statuses
- Deal Stages
- Email Templates
- Tag Rules
- Contact Scoring Points
What cannot be copied:
- Online Forms
- Automation: add / remove contact from event
- Automation: send webhook
- Automation: Update Contact Information will not copy Temperature or Referred By fields