Safety

Driver cannot collect container/waste due to hazardous conditions.

Delay

When driver has to wait and needs the office to either know how long or take a picture of why they are waiting.

No Access

Container is out of reach for driver.

Damage

Container is damaged and needs to be replaced.

Overloaded

Customer has placed too much waste in the container.

Extra Item

Customer has put out an extra bag or container of waste out in addition to their normal pick up amount.

Special

Custom tasks that could be specific to route type. For example, an account that has more cardboard or recycling in the trash and they are trying to grow waste diversion and want to start quantifying how many accounts may have recycling volumes.

Contamination

Cannot be collected due to improper waste being mixed in.

Service Review

Typically when Sales is needed to offer more or less service. Or the customer asked the driver for something i.e. renting a container or a roll off. Needs to include a note.

Weight

Container exceeds the weight limit.

No Payment

Customer has not paid, typically in person.

Not Out

Container was not put out by customer by time of collection.