Troubleshooting & FAQ's
Having any issues? We're here to help! Frequently asked questions and general troubleshooting
11 articles
How to reset your passwordUnable to login to the Hub or App? Follow these simple steps to reset your password and get access to your HazardCo account
HazardCo Plans: What are the differences between paid memberships and free users?What is a free user? What is the difference between a free user and HazardCo member? What are the different HazardCo membership types?
Recent HazardCo System UpdatesThis article highlights key improvements made to the HazardCo Health and Safety system
Privacy PolicyView the HazardCo Privacy Policy
Terms and ConditionsView the HazardCo Terms and Conditions
Managing Multiple HazardCo AccountsLearn how to access and switch between multiple HazardCo accounts in both the App and Hub with this simple guide.
Templates available in the Hub for Australian Members
The Payment Portal - Adding Payment MethodAdd or update your payment methods, view and download historical invoices
How to Cancel Your SubscriptionWe’re sorry to see you go, but before you decide, here’s what to know about cancelling and a few things to think about first.
Understanding HazardCo Hub Templates vs. In-App ReportsThis guide explains the difference between Hub templates and in-app reports, how each one works, and how they are stored
HazardCo Security & Privacy: How We Protect Your DataHazardCo protects your data with strong encryption, secure access controls, and ongoing monitoring, providing a safe platform trusted for 19 years.